Your tracking number and the express company website link will be given in about 3-5 working days by email after we received your payment. We will also e-mail you if any unsuccessful delivery.
Please contact us within 1 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
Attention: if you choose the free shipping option, your parcel will be directly delivered your home only one time or it will be send to your local post office. Then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel has been sent out.